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Following is Palmerton Telephone Company\u2019s (PTC) disclosure in response to the Federal Communication Commission\u2019s \u201cNet Neutrality\u201d order. This disclosure repeats items found in the acceptable use policy found on the PenTeleData (PTD) website. For clarity, PTD is the network manager and broadband provider to PTC. Customer must abide by the policies of both PTD and PTC.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Following is Palmerton Telephone Company\u2019s (PTC) disclosure in response to the Federal Communication Commission\u2019s \u201cNet Neutrality\u201d order. This disclosure repeats items found in the acceptable use policy found on the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":" Following is Palmerton Telephone Company\u2019s (PTC) disclosure in response to the Federal Communication Commission\u2019s \u201cNet Neutrality\u201d order. This disclosure repeats items found in the acceptable use policy found on the PenTeleData (PTD) website. For clarity, PTD is the network manager and broadband provider to PTC. Customer must abide by the policies of both PTD and PTC.<\/span><\/p> \u00a0<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-166","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/pages\/166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/comments?post=166"}],"version-history":[{"count":20,"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/pages\/166\/revisions"}],"predecessor-version":[{"id":2573,"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/pages\/166\/revisions\/2573"}],"wp:attachment":[{"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/media?parent=166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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\nNot all levels of service are available at every location. Available levels of service may be dependent upon the distance to PTC equipment. If the level of service you request is not available upon the installation test, you will be offered the closest available speed at its corresponding price. PTC provides four levels of service: <\/p>\n\n
\nAccelerate 3.0 (not available to new customers) – 3 Mbps downstream 320 kbps upstream.
\nAccelerate 5.0 – 5 Mbps downstream 1 Mbps upstream.
\nAccelerate 10.0 – 10 Mbps downstream 1 Mbps upstream.
\nThe above data is also reflected on our Broadband Labels. Machine-readable Broadband Label files can be viewed at https:\/\/www.ptelco.com\/index.php\/broadbandlabelfiles\/<\/a>.<\/li>\n
\nPTC and PTD reserve the right to terminate and\/or suspend service in the event the account is identified as violating the terms and conditions or the acceptable use policy. PTC or PTD will make a reasonable attempt to contact the customer prior to suspension or termination of service.<\/li>\n
\nPTC does not block or reduce speed of any specific legal traffic. Upon proper notice and direction from law enforcement authorities, PTC through PTD will block access, to the extent practical, to specific websites that provide illegal content such as child pornography.<\/li>\n
\nPTC does not block or rate control specific protocols or applications. Some protocol ports, as indicated above, may be blocked for network security reasons.<\/li>\n
\nPrivacy policies are found at\u00a0www.ptd.net<\/a>\u00a0and at the point of sale. PTD will provide subscriber information including IP address and network connection logs to law enforcement in response to subpoenas, search warrants, court orders and upon written request in the event of an emergency. PTC will disclose customer information in response to civil subpoenas but will use reasonable efforts to contact customer in advance so that customer has the opportunity to challenge the validity of the subpoena. PTC will not challenge the validity of subpoenas on customer\u2019s behalf.<\/li>\n
\nNetwork questions:\u00a0support@corp.ptd.net<\/a>; 1-800-281-3564;
\nCustomer service:\u00a0ptcbusinessoffice@ptelco.com<\/a>\u00a0610 826-6650;
\nPalmerton Telephone Company P.O. Box 215, 465 Delaware Avenue, Palmerton PA 18071<\/li>\n<\/ol>\n