{"id":2666,"date":"2025-07-18T13:48:28","date_gmt":"2025-07-18T17:48:28","guid":{"rendered":"https:\/\/www.ptelco.com\/?page_id=2666"},"modified":"2025-09-02T12:20:52","modified_gmt":"2025-09-02T16:20:52","slug":"coming-soon","status":"publish","type":"page","link":"https:\/\/www.ptelco.com\/index.php\/coming-soon\/","title":{"rendered":"Coming Soon"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #1b3668;\"><strong>Palmerton Telephone<\/strong><\/span>\u00a0launched a new and improved bill pay experience through <strong><span style=\"color: #1b3668;\">Paymentus<\/span>. <br \/><\/strong>Here are a few key details:<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span style=\"color: #1b3668;\"><strong>WHAT&#8217;S NEW:<\/strong><\/span><\/h1>\n<p>The Paymentus platform will introduce a host of expanded capabilities:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Enjoy hassle-free registration<\/li>\n<li>Set up and manage automatic payments with a variety of payment options<\/li>\n<li>View digital statements and historical account information<\/li>\n<li>eBills and mobile-friendly communications, notifications and payment reminders<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><strong><span style=\"color: #1b3668;\">AUTOPAY PAYMENTS:<\/span><\/strong><\/h2>\n<p>Most customers who were set up for AutoPay were automatically migrated over to our new system and payments will continue to be made using their preferred payment methods. Changes may be made at any time by logging in to our online bill payment platform and going to the account management section.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong><span style=\"color: #a31d1f; letter-spacing: -.5pt;\">IF<\/span><span style=\"color: #a31d1f; letter-spacing: -1.4pt;\"> <\/span><span style=\"color: #a31d1f; letter-spacing: -.5pt;\">YOUR<\/span><span style=\"color: #a31d1f; letter-spacing: -1.0pt;\"> <\/span><span style=\"color: #a31d1f; letter-spacing: -.5pt;\">AUTOPAY<\/span><span style=\"color: #a31d1f; letter-spacing: -.75pt;\"> DATA WAS NOT AUTOMATICALLY MIGRATED\u00a0<\/span><\/strong><o:p><\/o:p><\/h1>\n<p>AutoPay customers whose payment methods did not automatically migrate over to our new system will have to re-register. This was most likely caused by having a payment method that was set to expire within the 90-day transition window. We apologize for any inconvenience.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"color: #1b3668;\"><strong>Who is Paymentus?<\/strong><\/span><\/h2>\n<p>Paymentus powers bill paythroughout North America and is a best in class electronic bill presentment and payment (EBPP) provider. Its cloud-based bill payment technology solutions are currently in use by more than 1,900 billers and financial institutions, and the company was rated as the #1 EBPP provider by Aite-Novarica.<\/p>\n<p>You can learn more by visiting <a href=\"http:\/\/www.paymentus.com\/\"><strong><span style=\"color: #1b3668;\">www.paymentus.com.<\/span><\/strong><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.ptelco.com\/wp-content\/uploads\/2025\/07\/pop-up-map.png&#8221; title_text=&#8221;pop-up-map&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_free_form=&#8221;.faq-list {||  list-style-type: disc;||  padding-left: 1em;||}||||.faq-list li::marker {||  color: #1b3668;||}||||||.faq-list li {||  margin-bottom: 1em;||  padding-left: 0; \/* remove default bullet indent *\/||}||||.faq-question {||  font-weight: 600;||  color: #1b3668;||||}||||.faq-answer {||  margin-left: 1em; \/* indent the answer *\/||  color: #000;||}||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong><span style=\"color: #1b3668;\">Frequently Asked Questions?<\/span><\/strong><\/h2>\n<ul class=\"faq-list\">\n<li>\n<div class=\"faq-question\">What has changed?<\/div>\n<div class=\"faq-answer\">The portal for customers who pay online.<\/div>\n<\/li>\n<li>\n<div class=\"faq-question\">What payment methods are available?<\/div>\n<div class=\"faq-answer\">With Paymentus, you can pay with Visa, MasterCard, Discover, eCheck, PayPal, PayPal Credit, Venmo, Amazon Pay, Apple Pay, or Google Pay.<\/div>\n<\/li>\n<li>\n<div class=\"faq-question\">If I am a pre-existing user of the former online payment system, will I need to re-register?<\/div>\n<div class=\"faq-answer\">No, unless your current payment method expires within 90 days of conversion date window.<\/div>\n<\/li>\n<li>\n<div class=\"faq-question\">Can I set up AutoPay from the new system?<\/div>\n<div class=\"faq-answer\">Yes.<\/div>\n<\/li>\n<li>\n<div class=\"faq-question\">Where do I find my new bill?<\/div>\n<div class=\"faq-answer\">Once you have an account created in Paymentus, click on the &#8220;View my Bill&#8221; icon when you log in.<\/div>\n<\/li>\n<li>\n<div class=\"faq-question\">Will I still receive a paper copy of my bill?<\/div>\n<div class=\"faq-answer\">Unless you request or select paperless billing, you will receive a paper bill.<\/div>\n<\/li>\n<li>\n<div class=\"faq-question\">Are there any fees for making payments online?<\/div>\n<div class=\"faq-answer\">At present, there are no fees.<\/div>\n<\/li>\n<li>\n<div class=\"faq-question\">How does Palmerton Telephone ensure payments, payment and personal information is secure?<\/div>\n<div class=\"faq-answer\">We comply with all state and federal regulations that pertain to personal information.<\/div>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>If you need any assistance or have additional questions, please contact us at <\/strong><span style=\"color: #1b3668;\"><strong>610.826.6650<\/strong><\/span><strong>.<\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Palmerton Telephone\u00a0launched a new and improved bill pay experience through Paymentus. Here are a few key details:WHAT&#8217;S NEW: The Paymentus platform will introduce a host of expanded capabilities: Enjoy hassle-free [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2666","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/pages\/2666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/comments?post=2666"}],"version-history":[{"count":13,"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/pages\/2666\/revisions"}],"predecessor-version":[{"id":2725,"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/pages\/2666\/revisions\/2725"}],"wp:attachment":[{"href":"https:\/\/www.ptelco.com\/index.php\/wp-json\/wp\/v2\/media?parent=2666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}