Lifeline 135

Lower Telephone Service Rates Available For Low-Income Customers.
You May Qualify For Lifeline 135.

Palmerton Telephone Company offers a program to help our low-income residential customers keep their telephone service. This program is called Lifeline 135 and is a government assistance program. If you are a low-income residential  customer, you may qualify.

Lifeline 135 gives a monthly credit off your service. Customers have the following choices:

  1. VOICE or BUNDLED VOICE SERVICE:  Customer will receive a discount of $5.25 off their monthly rate.
  2. INTERNET SERVICE:  A customer may choose to apply the credit on a qualifying internet service, which may be part of a bundle. The customer will receive a discount of $9.25 off their monthly rate.

 

Here’s How to Qualify for Lifeline 135 Service
You can get Lifeline 135 if you are in one of these programs:

  • Supplemental Security Income (SSI)
  • Supplemental Nutrition Assistance Program (SNAP) – (f/k/a Food Stamps)
  • Medicaid
  • Veteran’s Pension or Supervisor’s Pension Benefit
  • Federal Public Housing Assistance

You can also qualify for Lifeline 135 if your yearly household income is at or below 135% of the Federal Poverty Guidelines.

 

Here’s How to Apply for This Program
You have three ways to apply for Lifeline 135:

  1. Apply online at www.checklifeline.org/lifeline
  2. Apply through the mail by filling out the Lifeline Application found at www.checklifeline.org/lifeline
  3. Visit our Palmerton Telephone business office for assistance in applying (office hours are Monday through Friday, from 8 am to 1 pm and 2 pm to 5 pm)

 

Lifeline 135 service is non-transferrable to another person or household and only eligible consumers may enroll in the program.
Lifeline 135 is limited to one discount per household.

For more information on this federal program, please visit the Universal Service Administrative Company (USAC) at https://www.lifelinesupport.org or contact Palmerton Telephone Company Business Office at 610.826.6650.

Contact the PA PUC Bureau of Consumer Services for help with unresolved questions or complaints at 1.800.692.7380 or https://www.puc.pa.gov/complaints/informal-complaints.